Support
Need help with your aiponge account, subscription, app, or MCP connector? Contact us and we will help you get unstuck.
Contact aiponge support
Email us with the account email you use for aiponge and a short description of what happened.
support@aiponge.comWhat to include
- Your aiponge account email.
- The device and app version, if the issue happened in the mobile app.
- The MCP client name, if the issue happened in ChatGPT, Claude, Cursor, or another connector.
- Any request id, screenshot, or error message that helps us find the issue.
Privacy and safety
Do not send passwords, payment card numbers, or sensitive medical information by email.
aiponge is a personal reflection and musical-memory tool. It is not a replacement for professional therapy, medical care, or emergency support.